Articles in this category General Guidelines RTB Toolbox's email solution is very basic and is not as robust as Microsoft Outlook or Gmail's platforms for managing emails. However, if your plan includes emails, and you need to use this platform ... Working with Emails Emails are fetched by cron (in the background) every few minutes (period can specified by Administrator). You can see all your emails at Emails tab. There are standard folders Inbox, Sent, Draft email... Group Emails Group email folders are shared across designated Teams. Admins can create group email folders and specify which teams have access to a particular folder. Email Templates Email templates are available at Emails > dropdown in top-right corner > Email Templates. They can be used both for mass email sending and for regular emails. One-off Mass Emails Mass Emails must be enabled by your Admin.